Instructions for cancellation
Right of withdrawal
Right to cancel
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us (Medienhaus Müller GmbH & Co. KG, Gernsstr. 30, 30659 Hanover, Germany, team@ebiketuningshop.com, telephone: 0049 (0)511 10573076 (No support)) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Refund Request Form Template (If you want to revoke the contract, please fill out this form and send it back.) – To Medienhaus Müller GmbH & Co. KG, Gernsstr. 30, 30659 Hanover, Germany, team@ebiketuningshop.com - I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following - Ordered on (*)/received on (*) - Name of the customer(s) - Address of the customer(s) - Signature of the customer(s) (only in the case of a notification on paper) - Date |
Right of withdrawal created with the Trusted Shops legal copywriter
